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AI Strategy & Customer Success Leader

Posted 11 days 20 hours ago by Zendesk UK Ltd ( UK)

Permanent
Full Time
Other
London, United Kingdom
Job Description

Zendesk seeks an AI Success Strategist to own end-to-end delivery of customers' AI roadmaps, translating product capabilities into strategic value and driving multi-year adoption across executive stakeholders.

You will lead design reviews, coordinate cross-functional delivery, and partner with senior leaders to shape a forward-looking AI strategy that delivers measurable business impact.

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