AI-Ready CX Knowledge Architect for the Help Center

A fitness technology firm is seeking a CX Content & AI Knowledge Specialist to manage their Help Centre and optimize customer experience. This role focuses on delivering accurate self-service content and ensuring effective use of AI tools. The ideal candidate has experience in content management, strong collaboration skills, and a passion for enhancing customer interactions. The position includes a competitive salary range of £35,000 - £40,000 per year and a variety of employee benefits.