AI Product Manager - Global Customer Support Excellence

SAP SE in Ireland is seeking an experienced Product Manager to drive the strategy, development, and adoption of AI-powered solutions within SAP Global Customer Support.

You will translate business and user needs into a clear product vision, partner with engineering, UX, data science, and support teams, and deliver measurable outcomes.

The role requires ownership, strong communication in English, and the ability to manage cross-functional roadmaps in a fast-paced environment.