AI-Powered Experience Orchestration Lead

Genesys Cloud Services, Inc. is seeking an AI & Experience Orchestration Director to lead strategic engagements and accelerate the adoption of Genesys AI capabilities. This role requires deep expertise in AI-powered customer experiences and a proven capability in driving measurable outcomes.

Responsibilities include engaging with C-level leaders, driving sales programs, and leading customer workshops. Candidates should have 10-12 years of experience in related roles, with strong communication and presentation skills.

Join our team to shape the future of customer experience with empathy and innovation.