AI Lead

Thermeon is seeking an AI lead to join our growing team in Australia!

About the Organisation -

Headquartered in the United Kingdom, with regional offices in Australia and the United States, Thermeon is an industry-leading provider of car rental software solutions. With over 40 years of experience in the vehicle hire industry, Thermeon has built a strong reputation for delivering high quality, mission critical systems that support both global brands and independent operators. Its flagship CARS+ platform provides end to end capabilities across the rental lifecycle - from initial quoting and reservation management to digital signature capture and secure payment processing - enabling customers to maximise revenue, improve operational efficiency, and drive sales at scale.

Role Overview

The AI Lead is responsible for identifying, building, validating, and scaling AI powered product solutions that drive real customer and business outcomes. This role is hands on and AI first. An AI Lead does not operate through documents, tickets, or handoffs. They build working solutions using AI, engage directly with customers, and iterate rapidly based on real world feedback.

The AI Lead does everything an AI Product Engineer does - plus owns customer discovery, validation, prioritization, and measurable impact.

Core Responsibilities AI First Product Building

• Build working product solutions using AI as the primary execution medium
• Rapidly prototype, iterate, and refine solutions to validate ideas early
• Use AI agents for requirements analysis, design exploration, implementation, and testing
• Move from problem understanding to working solution without reliance on legacy SDLC rituals

Customer Discovery & Engagement

• Engage directly with customers to understand workflows, pain points, and unmet needs
• Use live demos and working prototypes to drive customer conversations
• Validate solutions through real usage, not assumptions or opinions
• Build trust by clearly explaining AI behavior, limitations, and tradeoffs

Problem Framing & Opportunity Identification

• Frame problems clearly and precisely before execution
• Identify new AI powered solution opportunities and revenue potential
• Evaluate ideas based on impact, feasibility, and learning velocity
• Use experimentation to discard weak ideas quickly

Outcome Ownership

• Define success in terms of adoption, retention, efficiency, and revenue impact
• Prioritize initiatives based on outcomes, not feature volume
• Continuously assess whether solutions are creating real value
• Own the full lifecycle from idea to impact

Cross Functional Leadership

• Work closely with AI Product Engineers and AI Developers within AI Pods
• Align engineering, design, and data efforts around outcomes
• Communicate clearly with internal stakeholders
• Represent the product externally with credibility and clarity

What This Role Is Not

• Not a backlog or roadmap only role
• Not a handoff based product manager
• Not a requirements writer detached from execution

Required Skills & Experience Core Capabilities

• Strong ability to build working software using AI tools
• Proven experience rapidly prototyping and iterating on product ideas
• Deep understanding of probabilistic AI systems and guardrails
• Ability to reason about systems end to end

Product & Business Acumen

• Experience engaging directly with customers
• Ability to identify business and revenue opportunities
• Strong product judgment and taste
• Comfort prioritizing under uncertainty

Communication & Leadership

• Ability to explain complex AI behavior clearly and honestly
• Strong storytelling grounded in real system behavior
• Comfortable leading through influence rather than authority