AI-Driven Service Designer for Digital Factory

Capgemini Invent is seeking a Service Designer to work with cross-functional teams across end-to-end service design lifecycle, applying service design tools and driving inclusive, user-centred experiences. The role involves developing artefacts like journeys, personas and blueprints, and collaborating in agile environments with researchers, designers and developers.

You will contribute to workshops, design sprints and ideation sessions while advocating for user-centric design.