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AI-Driven Service Design Lead
Posted 1 day 21 hours ago by NatWest Group
Permanent
Full Time
Design Jobs
Gloucestershire, Bristol, United Kingdom, BS153
Job Description
NatWest Group is seeking a Service Design Lead to shape end-to-end service experiences and drive strategy across multiple programs. You will lead a team of service designers, ensure user-centred outputs, and partner with design leadership and operations to implement AI-enabled workflows.
The role emphasizes coaching, governance, and collaboration across disciplines to deliver measurable improvements and align with enterprise goals.
NatWest Group
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