AI-Driven CX Solutions Architect

Zendesk, Inc. seeks a Sales Engineer to lead technical discovery and design AI-driven CX/ES solutions for top brands. You will translate complex capabilities into business value, own end-to-end technical engagements, and collaborate across teams to align product roadmaps with customer needs.

You'll demonstrate ROI through pilots and proofs of value, working with Zendesk APIs, middleware, and cloud platforms, while traveling as required and promoting a people-first customer experience.