AI-Driven Customer Success Architect

A leading B2B SaaS company located in Greater London is seeking a Customer Success Manager to partner with clients in leveraging their AI Productivity Platform. This role involves leading client onboarding, managing relationships, and collaborating cross-functionally to ensure customers achieve desired business outcomes. The ideal candidate will have 3-5 years of experience in customer-facing roles, especially within a technical environment. Strong communication and business acumen are crucial for driving customer satisfaction and fostering long-term relationships.