AI Delivery Lead - Enterprise CCaaS & GenAI Architect

Accenture Song in the UK seeks an AI Delivery Tech Lead to craft and scale enterprise AI experiences across CCaaS and agentic platforms. You will architect production-grade AI solutions, prototype to production, and guide delivery with senior client teams.

Based in London or other major UK hubs, you will lead hands-on engineering, contribute to RAG pipelines and eval frameworks, and mentor engineers while embedding GenAI and governance into client journeys.