AI-CRM SMB Account Executive

About Salesforce

Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good- you've come to the right place.

Note: By applying to the Small Medium / Mid-market Business Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Small Medium Business Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.

Our ESMB Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and decision makers within their patch, and become natural at helping customers realise value from their Salesforce investments.

You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting.

Responsibilities

• Lead a dedicated customer set in the ESMB space being responsible for the full sales cycle. You coordinate several sales projects simultaneously and are fully responsible for your customer.


• Own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts.


• Use your solution selling expertise to respond efficiently to customer needs and identify business potential to create a strategic, long term partnership with your customers.


• Strengthen client relationships through regular engagement and face to face meetings


• Prioritise and lead industry events and user groups to generate market interest.


• Work in partnership with our team of Business Developers, Pre sales, and Marketers for all sales leads and sales opportunities.

Required Skills and Qualifications

• Demonstrated success of quota carrying, technology solution based direct sales experience


• Territory & Account Planning Strategies: Create territory and account plans to achieve sales objectives by effectively identifying and qualifying prospects and opportunities.


• Research and Discovery: Uncovers a prospect's current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.


• Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.


• Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (Whiteboarding, Slack, Google Slides, Zoom).


• Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.


• Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.


• Fluent in English

Preferred Skills and Qualifications

• Excellent interpersonal and communications skills.


• Sales Methodology education.


• Ability to develop cases and service requirements, while crafting and leading strategic alliances.


• Ability to thrive in a fast paced environment.


• Track record of consistently achieving or surpassing quota.


• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

Benefits & Perks

Check out our benefits site which explains our various benefits, including well being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.