AI Automation Manager

Location: Basingstoke (hybrid working 3 office days per week)
Employment Type: Full time / Permanent
Application Closing Date: Monday 22 nd December 2025 Thought The AA only provide roadside assistance? Think again.

For over 100 years, we've continued to evolve and adapt. Today, as the nation's number one motoring organisation, we offer a range of excellent products and services to millions of customers from roadside assistance to home and motor insurance as well as providing the latest driving technologies. As we continue to expand, diversify, and modernise, joining us as our AI Automation Manager, you'll play a key part to our success and join us on this exciting motoring journey.

This is the job

Join us as a AI Automation Manager to shape the future of transactional finance by delivering intelligent automation across high volume processes such as AP, AR, and reconciliations. You'll play a key role in modernising controls testing with AI driven workflows, applying your expertise in process improvement, RPA tools, and ERP systems to unlock meaningful efficiency and impact.

You'll lead the end-to-end delivery of automation initiatives that elevate performance across a complex legacy estate. This is a high-visibility opportunity for someone who thrives on innovation, collaboration, and problem solving and who wants to help define how automation transforms the way we work.

What will I be doing?

• Lead the delivery of AI driven automation across AP, AR, reconciliations, and controls testing, creating smarter, faster, and more reliable finance processes.
• Build intelligent workflows and exception handling using a blend of AI capabilities and leading RPA tools.
• Use technologies such as UiPath/Blue Prism, OCR, Alteryx, and AI models to optimise transactional activity and enhance operational efficiency.
• Integrate automation with ERP systems to improve data flow, accuracy, and real-time reporting.
• Continuously refine and enhance automation solutions using performance data, testing insights, and user feedback.
• Apply Lean Six Sigma approaches to identify bottlenecks and deliver measurable process improvements.
• Automate controls testing and compliance monitoring, ensuring solutions are robust, auditable, and well-documented.
• Work closely with finance operations, IT, and compliance teams to ensure automation aligns to business priorities and delivers tangible value.
• Engage and influence stakeholders at all levels, promoting the benefits, scalability, and future potential of AI-powered automation.

What do I need?

Capability, Knowledge and Experience:

• Proven experience in process improvement and finance operations, ideally within a high volume environment.
• Hands on expertise with automation technologies such as UiPath, Blue Prism, OCR, Alteryx, and AI-driven exception handling.
• Strong understanding of ERP systems and how to integrate them effectively with automation platforms.
• A track record of delivering automation projects iteratively, at scale, and with measurable business impact.
• Lean Six Sigma certification (or similar process improvement credentials) is highly beneficial.
• Background in finance operations or automation consulting is a strong advantage.
• Excellent communication, stakeholder management, and change leadership skills.
• Experience leading or managing teams, with the ability to inspire and develop others.

Additional information

We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.