Aftersales Service Advisor - Customer Care & Upsell

Swansway Group in Crewe is looking for a dynamic Service Advisor to enhance customer experiences in their aftersales department. The ideal candidate will have at least 12 months of experience in a dealership environment and strong technical knowledge of vehicles. Key responsibilities include providing excellent customer service, managing workshop bookings, and effectively communicating with customers. The position offers various benefits, including increased holiday entitlement and a company pension scheme.