Aftersales Customer Service Coordinator - Order & Support

We are a world leader in design, development, manufacture and service of specialist equipment, based at our offices near Alton. The Customer Service Coordinator will liaise with customers and internal teams to manage orders, updates, returns and service-related matters.

Key duties include processing orders, handling enquiries, coordinating with Sales, Logistics and Finance, managing RMAs, and producing reports on order processing and KPIs.