Aftercare Service Coordinator (Social Care Leader)

Location: On site / Cork City, Cork, Ireland
job type: Permanent / Full-time
Sector and subsector: Medical & Healthcare Social Care / Social Worker
AnnualFixed salary:€ 43680.00

We provide dedicated aftercare services for care-experienced young people, providing support and accommodation for those aged 18-23. Our focus is on developing independent living skills and supporting young people in reaching their own goals in life, education and professionally, working alongside multi-disciplinary support teams.

Purpose of Role

The Aftercare Coordinator will support Service Management and be responsible for selected tasks and duties to relating to the management and effective delivery of Barróg Healthcare Aftercare Services in their assigned area. The key to success is to work on his / her own initiative to resolve and prevent issues through a proactive, collaborative and structured approach.

We have a small, friendly, team environment and work on a collaborative and genuinely supportive basis. If you have a positive approach and are willing to learn and work hard then this may be the role for you.

The Aftercare Coordinator will assist in the direct line management, supervision and leadership for an Aftercare team in accordance with the service delivery model. They will work as part of a multiagency response, working in partnership with the parents, family, and other partnership agencies on behalf of the young person / young adult to ensure that they receive services which are proportionate to identified needs and risks. There will be a requirement to help plan, update, implement and evaluate Aftercare Plans, as part of a multiagency team, contributing to the written and verbal reporting of individual programmes.

The Aftercare Coordinator will contribute to the promotion, creation and maintenance of a welcoming, safe, caring, stable and supportive environment. They will treat young people/young adults with dignity and respect, promoting a culture of unconditional positive regard at all times. They will promote the best interests of young people/young adults and facilitate their participation when planning and reviewing agreed plans with regard to Aftercare service support. They will liaise with other relevant statutory and voluntary services in carrying out the duties and responsibilities of the role.

In the absence of the Aftercare manager the Aftercare Coordinators will deputise for, and assume responsibility for the effective running of the Aftercare service in their absence with support from senior management.

There is a dedicated on-call service in place for teams out of hours. This role may require the post holder to support the on-call service with escalated emergencies from time to time.

The Company

Barróg Healthcare is a private health and social care provider based in Dublin, delivering services nationwide across mental health, disability, aftercare, transitional care and mainstream social care.

We are committed to supporting both our service users and employees and welcome applications from candidates who share our values.

Location of Post

This post will be based in our office at Monahan Road, Cork.

Reporting Relationship

The Aftercare Coordinator will report to the National Aftercare Manager.

Salary

Scale €43,680 - €50,647 New appointees to any role are expected to start at the entry point of the scale.

Job Type

Full Time, Permanent

Hours of work

40hrs over 5 days per week, Mon - Fri

On Call

A separate dedicated on-call team are in place, support for escalated calls is required

Vetting

All applicants will be subject to reference checks, Garda Vetting and a request to provide security clearance from any country in which they resided for more than 6 months after their 16th birthday.

• Competitive starting salary with annual increments & Sunday overtime rates
• Contributory Pension Scheme & Death in Service Benefit
• 24/7 Employee Assistance Programme (EAP)
• Career progression, development opportunities, and support for further education/training

Main Duties and Responsibilities

• 1. Lead and motivate a team of social care professionals who are supporting young people / vulnerable adults
• 2. Provision of supervision for the Aftercare team
• 3. Interagency communications and keeping the referral agency updated
• 4. Direct support for clients when needed
• 5. Ensure the involvement of young people and vulnerable adults in decision-making on matters that affect their lives, at the individual and collective levels and proactively promote within service provision a range of structures, procedures, processes and practices to give young people and vulnerable adults the opportunity to have their voices heard and valued.
• 6. Ensure that the dignity, humanity, and value of each person is a permanent feature of all practices.
• 7. Supporting Management with tasks and projects as needed
• 8. Conduct Health & Safety audits and property checks
• 9. Ensure timekeeping and attendance is monitored and actions
• 10. Manage and examine the daily use of logs and records from staff team to ensure compliance with best practice
• 11. Ensure professional standards are upheld across all properties and contracts
• 12. Arranging and leading team meetings
• 13. Coaching / training with team
• 14. Supporting the delivery of aftercare plans
• 15. Covering operational shifts as required
• 16. Supporting the management of enquiries, complaints and allegations from young adults engaged with the aftercare service
• 17. An understanding of responsibilities under safeguarding guidelines and legislation
• 18. Ensure team are compliant with company policy on expense management
• 19. Participate in professional development for self and team. Contribute to the promotion, creation and maintenance of a welcoming, safe, caring, stable and supportive environment.

Eligibility Criteria Qualifications and /Experience.

• Fluent English language written and spoken.
• Eligibility to work in Ireland
• An appropriate qualification at an appropriate level in Social Care or a related field. (Complete Level 7 qualification, Bachelor's degree or higher on QQI scale) Qualifications considered as a related and a relevant field are: degree in Psychology Child and Adolescent Psychotherapy, Youth and Community Work, Social Work and Social Sciences, Teaching and Nursing.
• Registration with CORU as a Social Care Workers
• Experience of a management or coordinator role in the area of social care / health or disability would be advantageous
• Experience in the supervision of health / social care colleagues would be advantageous
• A full driver's licence holder as the candidate will be expected to travel around the service and to other locations as part of their role.
• Sufficient clinical and professional knowledge including an understanding of theory and practice with application to best practice in the delivery of care with to carry out the duties and responsibilities of the role.

• Strong clinical and professional knowledge, with the ability to apply best practice and relevant legislation, policies and Tusla standards.
• Excellent verbal and written communication, interpersonal, mediation, advocacy, negotiation and influencing skills.
• Ability to work effectively with young people, families, colleagues, multidisciplinary teams and other stakeholders.
• Strong leadership and team-management skills, including motivating staff, managing workloads, supporting development and leading change.
• Ability to assess complex information, identify risks and make balanced, timely decisions focused on service-user needs.
• Commitment to delivering high-quality, person-centred care and continuously improving service delivery.
• Ability to contribute to service planning, policy development, audits, referral pathways and quality improvement initiatives.
• Experience or ability to manage budgets and financial resources effectively.
• Strong organisational and administrative skills, including maintaining accurate records, reports and documentation.
• Understanding and application of HR policies, GDPR, confidentiality, data protection and relevant legislation.
• Commitment to professional development, reflective practice, learning and evidence-based practice.
• Flexible and adaptable approach, with the ability to prioritise effectively in a busy environment.
• Ability to promote a positive, respectful and inclusive working environment.
• Commitment to health, safety, sustainability and continuous improvement.

The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.