Administrator/Clinical Coder

We are looking for a reliable, detail-oriented Administrator & Clinical Coder to join our busy and friendly practice team. This is an important role supporting the smooth running of the practice by ensuring accurate clinical coding of patient information and providing essential administrative cover.

Main duties of the job

The successful candidate will have excellent attention to detail, good organisational skills, and the ability to work both independently and as part of a team within a confidential healthcare environment.

About us

Ripon Spa Surgery is a GP practice based in Ripon, Yorkshire, recently under new management and committed to delivering high-quality, patient-centred primary care. The practice provides comprehensive services aimed at meeting the health needs of the local community with a focus on accessibility, continuity, and compassionate care.

Services include routine and urgent appointments, chronic disease management, preventative health programmes, minor illness care, and access to a multidisciplinary healthcare team. Under the new management, Ripon Spa Surgery is focused on modernising systems, enhancing patient experience, supporting staff development, and working closely with local health partners to ensure safe, effective, and responsive care for all patients.

Job responsibilities

Clinical Coding (training will be provided)

• Accurately read, interpret, and clinically code patient information into the clinical system.
• Code information from a variety of sources, including:
  • Outpatient clinic letters
  • Blood pressure readings and clinical measurements
  • Investigation results and reports
• Ensure all coding is completed in a timely and accurate manner.
• Maintain data quality and adhere to practice coding protocols.
• Identify and escalation any clinical queries or discrepancies appropriately. (This list is not exhaustive.)

Administrative Duties

• Provide cover for the telephone results line, communicating test results to patients in line with practice protocols.
• Workflow within the clinical system
• Supporting recall systems
• Scan, file, and accurately attach incoming documents to patient records.
• Handling patient queries where appropriate
• Provide administrative support to cover staff sickness or absence.
• Support general practice administrative tasks as required.
• Data entry of new and temporary registrations and relevant patient information.
• Answering incoming calls, transferring calls, responding to patients.
• Support all staff with queries and general administrative tasks.

(This list is not exhaustive.)

Person Specification Experience

• Excellent attention to detail and accuracy.
• Good IT skills and ability to work with clinical systems.
• High attention to detail
• Strong organisational and time management skills.
• Ability to maintain strict patient confidentiality.
• Good communication skills and a professional, calm manner.
• Ability to work independently and as part of a team.
• Previous experience in a GP practice or healthcare setting.
• Knowledge or experience of clinical coding (e.g. SNOMED).
• Familiarity with GP clinical systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.