Administrator officer

Clerical Officer - Omagh

Hours: 37 hours per week (Monday-Friday, 9:00am - 5:00pm)

About the Role

We are seeking a motivated and organised Administrator office. This role requires excellent customer service and efficient administrative support within a busy office environment.

Key Responsibilities

• Provide high-quality customer service via telephone, email, and face-to-face interactions
• Handle initial enquiries
• Register new applications and maintain accurate records
• Supportteam with administrative duties including data entry and filing
• Take minutes at weekly team meetings
• Assist with general office duties and ensure smooth day-to-day operations
• Provide occasional reception/counter cover during staff absences

Essential Criteria

• GCSEs (or equivalent)
• Basic IT proficiency
• Strong communication and organisational skills
• Ability to manage a varied workload and prioritise tasks
• Commitment to delivering excellent customer service

Desirable Criteria

• Previous administrative or customer service experience