Administrator & Call Handler

Total Training Provision is offering an exciting opportunity for individuals looking to begin a career in Business Administration. Successful applicants will receive fully funded Level 2 Business Administration training over 10 days before progressing into potential employment opportunities with employers including Carpenters Solicitors and other office-based businesses.

This opportunity is ideal for anyone looking to gain professional skills, workplace experience, and direct support into employment.

• Level 2 Business Administration qualification.
• Training in Microsoft Office (Word, Excel, Outlook).
• Communication and customer service skills.
• Data entry and administrative support training.
• Time management and organisation skills.
• Workplace professionalism and teamwork.
• CV writing and interview preparation.
• Direct job search support and employer connections.

As a Call Handler, responsibilities may include:

• Answering incoming customer calls and enquiries.
• Booking appointments for carpentry services.
• Providing updates on ongoing work.
• Recording customer information accurately.
• Liaising with carpenters and office staff.

Salary: £22,000 - £26,000 per year

Working within a professional legal environment, duties may include:

• Handling client calls professionally.
• Booking appointments for solicitors.
• Managing general enquiries and messages.
• Supporting filing and document management.
• Assisting with daily office administration tasks.

Salary: £22,000 - £26,000 per year

• Fast track route into employment.
• Gain a recognised Level 2 qualification.
• Receive interview and CV support.
• Access real job opportunities with employers.
• Build long term career prospects in administration.

This opportunity is suitable for individuals looking to start or progress a career in administration, customer service, or office support roles. No previous experience is required.