Administrator

Hull University Teaching Hospitals NHS Trust Administrator

The closing date is 03 August 2026.

East Riding Community Hospital, Beverley - Part Time Position.

Our Administrators are the unseen heroes of patient care. The reassuring voice on the phone, the organized mind behind the clinic list and the calm presence supporting patients during their most worrying moments. Without them, patients don't get seen, services don't run and care doesn't flow.

We are recruiting Administrators to join our teams across Hull Royal Infirmary and Castle Hill Hospital. Previous NHS experience is not required - we can teach you the systems. What we can't teach is compassion, professionalism and the ability to care about getting things right for patients. That is what we're looking for.

Main Duties of the Job

What you'll bring:

• Caring and compassionate approach
• Confidence communicating with patients and the public
• Good organisational skills and attention to detail
• Basic IT skills (typing, email, data entry, use of computer systems)
• The ability to work as part of a close knit team
• Calmness in a sometimes fast paced environment

What you'll gain:

• The chance to make a real difference every single day
• Full time and part time opportunities with flexible working options
• One of the best pension schemes available
• Generous annual leave entitlement - you work hard and deserve proper time off
• Structured training and ongoing support
• Genuine career progression - many of our senior leaders began in administrative roles

Job Responsibilities

Provide patient facing administrative support, including handling appointments and clinic lists, managing patient information securely in line with GDPR, and using electronic systems to support clinical teams.

Education / Qualifications

• Good standard of general education to GCSE level or equivalent, including Maths and English Language.
• NVQ Level 2 or Vocational Level 3 in administration.

Knowledge, Training & Experience

• Experience of providing a service to patients or customers.
• Experience of using electronic systems and Microsoft Office products.
• Understanding of the clinical administration pathway.
• Knowledge of working within the General Data Protection Regulations 2018.

Communication and Interpersonal Skills

• Good organisational and prioritisation skills.
• Ability to communicate effectively using a variety of media.
• Proactive and able to work on own initiative.
• Knowledge of Trust Access Policy and Referral to Treatment rules and guidelines.

Special Attributes

• Professionalism.
• Caring.
• Accountable.

Other Requirements

• Interested in personal development.
• Flexible approach to hours and conditions.
• Willingness to travel to other trust sites.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and therefore a Disclosure and Barring Service check will be required to confirm no previous criminal convictions.

Equal Opportunity Statement

We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.

Employer

Hull University Teaching Hospitals NHS Trust