Administrator

Position Overview

Salary: Competitive salary, plus Veolia benefits & pension. Hours: 40 hours, Monday Friday. Location: Peterborough, PE1 3TD.

What we can offer you

• 25 days of annual leave
• Access to our company pension scheme
• Discounts on groceries and retailers
• Resources to support your physical, mental, and financial health
• One paid day leave annually to volunteer
• Ongoing training and development opportunities

What you'll be doing

• Report directly to the Business Manager and coordinate all administrative and specified customer service tasks
• Direct incoming queries to the appropriate part of the business
• Liaise with relevant individuals to ensure customer queries are resolved and escalated to management when required
• Drive and promote a culture of high performance and excellence in line with our organisational values
• Log safety concerns and near misses on the Health and Safety Management system, ensuring closure within agreed timescales and provide appropriate feedback
• Ensure all Veolia policies, processes and procedures are adhered to
• Enter personnel details, including payroll, into the system correctly and within time limits
• Raise purchase orders for approved supplies and liaise with suppliers to ensure payment terms are met
• Administer purchase orders, disposal invoices, subcontracted collections, and related invoices
• Control paperwork daily, including monthly rebate reporting to customers
• Ensure telephone answering standards meet regional expectations
• Maintain accuracy of month end accounts and disposal accruals
• Control stock of goods and equipment at the depot (e.g., PPE)

Essential Qualifications

• Previous experience in an administrative function, including performance reporting and invoice processing
• Experience maintaining systems and accurate record keeping
• Strong verbal and written communication skills

Desirable Qualifications

• Experience working within the waste industry
• Proficiency in Google Sheets

Equal Opportunity and Disability Confidence

We are a proud Disability Confident Employer and welcome applicants with disabilities or long term conditions who opt in to the scheme, provided they meet the minimum criteria. We are committed to fair treatment and a diverse, inclusive workplace, ensuring all applicants and colleagues receive equal opportunity and no discrimination.