Administrator

Overview

Title: Web Admin
Salary: £28,000 +
Job Type: Temp to Perm
Location: Pontypridd

Job Summary

We are recruiting a Web Administrator to support the day-to-day operations of the office and online sales function. This is a varied role combining administration, customer service, order processing, and some outbound sales activity. You'll work closely with customers, the warehouse team, and internal departments to ensure smooth order fulfilment and a positive customer experience.

Responsibilities

• Processing customer orders accurately and efficiently
• Chasing warm leads and carrying out some outbound sales calls
• Handling customer queries, orders, and issue resolution
• Liaising with warehouse staff regarding stock levels and orders
• Updating and maintaining order and customer information
• Supporting general administrative tasks as required

About You

• Previous office, admin, or customer service experience (preferred)
• Confident communication skills, both phone and email
• Comfortable making sales and follow-up calls
• Strong organisational skills and attention to detail
• Ability to manage multiple tasks in a busy office environment
• A proactive, reliable, and team-focused approach

What We Offer

• Monday-Friday office hours
• Competitive annual salary
• Stable, full-time position
• Supportive office environment

If you have are experience admin, we'd love to hearfrom you. Please submit your CV to apply.