Administrator

About The Role

Due to further growth, Atlas is excited to be recruiting for an experienced Administrator with fantastic Customer Service and problem-solving skills.

We're hoping to recruit a person who is compassionate toward people: quick on the draw when it comes to trouble shooting and thrives under pressure. Ideally someone who is based in the area, and enjoys blending into a busy team.

If this sounds like you, we'd love to hear from you!

What we're looking for

• Are excited about making a difference
• Have a positive and friendly attitude
• Are local to the area

Key Responsibilities

• Providing support to the operations management team in the field
• Liaising with Clients and our operatives to ensure their requests are dealt with efficiently and end with a positive outcome
• Assist with allocation/scheduling of operatives on our Time and Attendance system, along with recording sickness/absence
• Recruitment - advertise, shortlist, arrange interviews and complete necessary paperwork for new starters
• Ordering uniforms
• General administration duties to meet the needs of the business

Key Requirements

• Experience of working in a busy office environment
• Ability to solve problems effectively and efficiently
• General working knowledge of software systems such as word and excel
• Great written and oral English language skills
• Personable and professional with a keen eye for detail
• Excellent customer service skills; Teamwork: Share ideas and learning with other team members
• Offer encouragement and assistance to colleagues
• Communicate openly and effectively
• Work with the team towards our common goal of always striving for excellence

About You

• An attitude to thrive in a busy workplace.
• Good social skills to deliver service with a smile.
• You will need a friendly, calm and professional manner when dealing with suppliers, colleagues and customers.
• Attention to detail will be a key skill of yours.
• Good computer literacy.
• Great communication skills.
• Strong ability to work under pressure.
• A right to work in the UK (please bring your evidence to the interview).

About The Company

Atlas is a family of people drawn together by a passion for creating happiness in others. Founded in 1986 and 100% owned by our employees, we are now one of the fastest-growing business support companies in the UK, providing cleaning, security, pest and other support services to a wide range of companies, from globally recognised brands to small local businesses. Our success is down to one thing; the passion and commitment of our extended family, who together we deliver happiness across thousands of client sites every single day. To ensure we remain focused on our purpose as we grow, we recruit first and foremost on our values so for those committed to living them alongside us, there is no better place to work.

Our Purpose

To create happiness in ourselves and others

Our Values

• We are a family - just like any other family, we laugh, cry, celebrate and commiserate together. We may come from many different backgrounds, but we're always there when it really matters.
• Sharing makes us stronger - Knowledge is more powerful when its shared. Which is why we share everything - our ideas, our expertise, our news and most of all our time. Show humility. Share and work together, and anything is possible.
• Own your space - You are Atlas. Don't be afraid to make decisions. Use your time wisely and treat every pound as if it was coming from your own pocket.
• Be honest. Always. - Have the courage to do the right thing, even when no one is watching. Whether it's owning up to a mistake, having a difficult conversation, or simply arguing a point you feel passionate about. Be yourself. Authenticity breeds trust. Trust brings happiness.
• Treat clients like our best friends - If we're a family, then our clients are our best friends. Friends who you can be completely open and honest with, because they trust you to put their interests first. We take the time to listen to what's going on in our clients lives and pull out all the stops to make them feel happy.
• Start with Wow - And never settle for less. Create time to focus on quality and prioritise long term solutions over short term fixes. Constantly seek opportunities to learn from others, and if something doesn't make sense, shout. Always ask yourself if there is more we can do to bring happiness to those around us.
• Don't just talk. Do. - We are a business that thrives on doing. The more we do, the more we succeed. Embrace change. Keep it simple. Keep meetings short. Plan just enough to succeed. And then get on with it.

What makes this job amazing?

• Full learning & support from Atlas.
• Stream - our financial wellbeing and benefits platform which provides you with real time access to earned wages, information to improve your financial health, and discounts/savings at leading retailers and supermarkets.
• Cycle to work scheme .
• Workplace pension scheme.
• Staff recognition scheme (Stars of Atlas).
• Staff engagement portal.
• The ability to progress your career within Atlas.
• Learning and development led by you: support in areas you like or want to learn more about.
• The opportunity to work amongst people who value and support each other, achieving great results.
• For those who value and excel in transparent, high intensity, and high impact environments, there is significant opportunity for advancement.
• Atlas continues to grow at pace which is both exciting and challenging.

Subject to qualifying parameters.

Equal Opportunities Employer

Atlas commits to be an Equal Opportunities Employer and as such aims to ensure that no employee or job applicant receives less favourable treatment or are placed at a disadvantage by imposed conditions or requirements which cannot be shown to be justified because of a protected characteristic. Atlas strives to see its workforce broadly reflecting the community in which its operation is based.