Administrator - Safeguarding & Looked After Children

Administrator - Safeguarding & Looked After Children Band 3

Main area Administrator Grade Band 3 Contract Permanent Hours Part time - 15 hours per week (to include a Monday and Friday) Job ref 848-BHC-350-25

Site Phoenix Centre CRC Town Bromley Salary £29,651 - £31,312 Inc HCAS per annum pro rata Salary period Yearly Closing 05/01/:59 Interview date 15/01/2026

Bromley Healthcare, a community interest company, delivers a diverse range of services encompassing community nursing (district nursing, health visiting, specialist nursing) and therapy services for all age groups. We bring extensive experience of serving the Bromley community through NHS Bromley.

Working at Bromley Healthcare offers a fulfilling experience. We combine NHS strengths such as robust training and development with the flexibility to reinvest surpluses into community initiatives.

Employees whose role may be at risk receive priority consideration. Applicants for driving responsibilities must provide proof of business insurance.

Job overview

Administrator - Safeguarding & Children Looked After - Band 3

Part time - 15 hours per week

We are looking for an Administrator to support the Safeguarding and Children Looked After Team within the Young People's Directorate.

Key responsibilities include providing high level administrative support to the Children and Young People Directorate, liaising with parents, carers, health and social care professionals, the Local Authority, the Care Coordination Centre and other partners throughout the CLA process from referral onward.

Specialist knowledge of the CLA process, reporting, data collection and use of the patient management system will be required.

Main duties of the job

• Provide administrative support for the Children Looked After (CLA) and Safeguarding teams including child protection, fostering, adoption and child deaths.
• Maintain databases and information records relating to CLA, child protection, adoption, fostering and child death.
• Liaise with Bromley Children's Social Care on new admissions and placement changes.
• Use EMIS to add referrals, update patient records, add alerts and complete templates.
• Organise clinics and contact parents/carers to arrange appointments, send appointment letters, and distribute reports.
• Coordinate with local authorities and health organisations regarding children placed outside or into Bromley.
• Compile data for CLA datasets used in NHS England and ICB submissions.
• Monitor the Single Point of Contact (SPOC) secure email inbox and action related work.
• Support safeguarding administrators to cover planned absences, annual leave and staff sickness.

Person specification Qualifications

• Educated to GCSE Level or equivalent.
• Strong knowledge of MS Office - Excel.
• Experience with EMIS or equivalent clinical systems.
• Experience with EMIS population reporting.
• Ability to use information systems to collate and produce statistical data and reports.

Experience

• Previous experience in an administrative role alongside clinicians within a healthcare setting.
• Experience working independently, managing priorities and escalating appropriately.
• Experience managing confidential and sensitive information.
• Experience working within the NHS.
• Experience with key performance indicators (KPIs).

Specific Skills

• Strong written and verbal English.
• Attention to detail with the ability to input data accurately under tight timelines.
• Ability to prioritise daily workload and respond to ad hoc requests in a busy environment.
• Knowledge of current local pathways.

Personal Qualities

• Good communication skills and the ability to deal tactfully with people at all levels.
• Ability to work independently and as part of a wider team.
• Time management and prioritisation skills.
• Flexible approach to work.

We are dedicated to caring for our service users and their loved ones, ensuring the wellbeing of our colleagues. We encourage all to up to date Coronavirus vaccination.

Visit our YouTube channel to see what it's like working with Bromley Healthcare.

Salary is determined by NHS experience and current banding/pay point. External applicants will begin at the entry point of the salary scale in line with NHS terms and conditions.

We are fully committed to fostering a diverse and inclusive culture. Discrimination of any protected characteristic is not tolerated. We actively seek to enhance BAME representation, particularly at senior levels.

We welcome applicants with a disability and can support reasonable adjustments throughout the interview process.

Flexible working options are available from day one, including compressed hours, part time, and job shares.

All new employment is subject to a six month probationary period.

Bromley Healthcare CIC is a co owned social enterprise, ensuring staff remain under NHS Agenda for Change Terms and Conditions and are eligible for the NHS pension scheme where applicable. We also offer the Nest or Scottish Widows pension schemes.

The postholder will have access to vulnerable people and must submit to the Rehabilitation of Offenders Act requirement for Disclosure to the Disclosure and Barring Service.