Administrator - Pharmacy Homecare and High Cost Drugs

Detailed job description and main responsibilities

Communication - Communicates all relevant information and advice to the pharmacy, nursing and medical teams, patients and service users as required.

Service Delivery - Supports the department to provide a safe and high quality homecare service in line with the Professional Standards for Homecare Services (Royal Pharmaceutical Society).

Team work- Contributes to effective team working within homecare and across pharmacy. Acts as a role model, presenting a positive image of self, team and the organisation. Develops positive relationship's with internal and external key personnel. Complies with legal and organisational requirements, standards and codes of practice on equality, diversity, discrimination and rights relevant of own role and responsibilities.

Learning and Development - Maintains and develops own competence and seeks to extend the scope of personal knowledge and skills within scope of role and professional practice, policies and legislation. Completes mandatory Trust training and any other relevant mandatory training requirements.

Quality and Governance - To contribute to ensuring the quality of homecare services. To comply with current legislation, good practice, organisational and professional codes of practice and ethical standards.

To ensure compliance with medicines legislation.

Proactively manage risk and maintain safety, conforming to health, safety and security legislation, polices, procedures and guidelines.

Service Improvement - Contribute to the delivery of the Department Service plan and developments.

Financial management - Support the department to deliver targets and achieve financial balance.

Person specification Qualifications Essential criteria

• GCSE x 5 Grade C/4 including Maths, English, ECDL or equivalent IT qualification

Desirable criteria

• Administration qualification

Knowledge and Experience Essential criteria

• General IT knowledge and experience. Understanding of homecare medicine services. Experience dealing with patients, service users or customers. Experience handling confidential information accurately

Desirable criteria

• Experience with Pharmacy IT systems. Experience in Pharmacy services. Experience in homecare processes and drug ordering pathways.

Skills Essential criteria

• Numeracy skills: able to perform calculations. Literacy skills: able to provide and follow instructions. Strong communication and interpersonal skills. Able to prioritise workload. Able to use initiative. High attention to detail. Able to work under pressure & meet deadlines. Methodical and accurate. Able to work in a fast-paced environment Confident using Microsoft Office

Desirable criteria

• Ability to coordinate small team tasks

Values and behaviours Essential criteria

• Caring and compassionate. Respectful and recognises individuality. Enthusiastic and self-motivated. Committed to high standards and accuracy. Reliable and flexible. Team player; approachable and supportive. Self-aware. Manages emotions appropriately. Committed to quality & service improvement. Accepts guidance and feedback. Responsible and accountable. Adaptable and open to change. Committed to training and self-development.

We are committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity or veteran status are encouraged to apply for this post. Our Statement on the Recruitment of Ex-Offenders is available