Administrator - £12.71 per hour - Norwich - Immediate Start

We are recruiting an Administrator in Norwich for a well-known company, full training, and immediate start. This is a fantastic opportunity for an experienced administrator to step into an admin role with clear progression and skill development.

Job description

This is a fast-paced admin role within a transport environment, ideal for someone with strong organisation, communication, and Excel skills looking to grow within logistics and transport planning.

OBJECTIVES:

1. To ensure that Health & Safety procedures are adhered to at all times
2. To ensure that all work completed is accurately charged in accordance with customer contracts
3. To assist in raising purchase orders and maintaining records as required

HEALTH & SAFETY

All Veolia employees are required to:

1. Act responsibly and to do everything they can to prevent injury to themselves and other persons
2. Observe all rules and appropriate operating procedures and instructions regarding safety at all times
3. Correctly use safety equipment, protective devices and PPE
4. Inform their immediate superior of all accidents, dangerous occurrences, near miss events, damage or potentially dangerous situations, whether persons are injured or not
5. Assist in the investigation of any accidents or incidents
6. Report any unsafe or defective plant, tools, equipment, PPE, practices, methods or other hazards
7. Participate in improving Health & Safety in the Company by making suggestions in these matters to the Manager, Supervisor or Safety Representative

RESPONSIBILITIES

1. To answer all inbound calls in a polite and professional manner logging the details accurately in
2. To build strong relationships with both external and internal customers
3. To ensure prompt resolution of complaints with a strong focus on customer retention
4. To assist credit control with outstanding debts by way of query resolution
5. Understand the daily driver debrief process and deal with any issues raised maintaining records of actions in
6. To fulfil Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company's Health & Safety policies and procedures and any relevant legislation
7. To undertake any other such duties as may reasonably be required within the Service Centre
8. To undertake any training and development as required
9. To support the Administration Cooordinator in ad hoc projects

SKILLS & QUALIFICATIONS

1. Numerate and PC literate with good telephone manner and interpersonal skills
2. Ability to work on own initiative in high pressure environment
3. Attention to detail

Pay & Benefits:

• £14.24 per hour (Holiday inclusive)
• Weekly pay availableli>
• Immediate start available
• Opportunity to develop a career inadministration

Shift Pattern:

• Monday to Friday
• 08:30 - 17:00

Requirements:

• Minimum 1 year admin experience (busy office environment)
• Strong skills in Microsoft Excel, Outlook, and Office packages
• Excellent communication skills (written and verbal)
• High level of organisation and attention to detail
• Ability to work in a fast-paced transport office
• Previous transport or logistics admin experience (preferred but not essential)

Location:
Norwich, Norfolk - ideal for candidates looking for local admin or administrator jobs