Administrative Assistant

• Work closely with the Housing Administrator to assist with the processing and management of Housing Benefit claims. Create new claims, process incoming HB payments and liaise with the Sheffield City Council HB team regarding any issues with ongoing claims.
• Liaise with the HR and Personnel teams to assist with the set up and onboarding of all new starters and the closing down of any leavers across the organisation.
• Handle all admin related to the broadband provision in both Roundabout residential housing and office locations, including setting up new accounts, managing issues with current properties and overseeing billing queries.
• Oversee all admin related to the relief staff used across the organisation. Maintain an ongoing database of available relief staff and locations, liaise regularly with service managers and payroll to ensure all relief staff details are correct.
• Monitor and order stationery and office supply requirements for the organisation as and when required.
• Maintain and organise the organisation's filing systems, ensuring compliance with all relevant regulations.
• Answer incoming telephone calls and deal with queries for the team.
• Collate all monthly manager's reports from the different Roundabout services and disseminate these reports to the Board of Trustees in preparation for their monthly meetings.
• Provide day to day administrative support for all the different services across Roundabout as and when required.

£24,570 per year (pay structure under review, updated rates will be confirmed with applicants once finalised).