Administrative Assistant - The Hayes

In this role, you'll be handling a range of tasks-from typing up letters, reports to helping out at reception, answering calls, and making sure people get directed to the right place. You'll also be the go-to person for taking messages and offering helpful guidance when needed.

You'll be working with confidential systems and databases, keeping everything accurate and up to date. Alongside that, you'll help with general office duties like filing, photocopying, managing post, and keeping supplies stocked. There's also a chance to get involved in improving how we do things, making sure we stay on top of changes and keep our data in good shape.

• To undertake word processing duties, including letters, memoranda, reports, forms and templates, including complex documents on occasion.
• To provide reception and switchboard services and deal with initial enquiries from customers, service users and other members of the public, directing them to the appropriate services.
• Take messages on behalf of operational staff, dealing with routine queries and giving appropriate guidance (within defined boundaries) to the caller when required.
• To create, maintain and interrogate confidential computerised information records including specialised IT systems such as client and budgetary data bases to ensure accurate and current data is maintained at all times.
• Provide other office services as required, including the creation and maintenance of files and filing systems, collation of manual data, photocopying, distribution of information, maintenance of stationery supplies, incoming and outgoing post, preparation of minutes, processing and checking of accounts and invoices and receiving and accounting for monies paid in.
• Contribute to the development of administrative functions ensuring changes in legislation and company requirements are met and information distributed.
• Responsible for ensuring data quality and as such the integrity of management information through the proper use and safekeeping of data and record systems both manual and computerised.
• Generous Annual leave entitlement - starting at 27 days, rising to 31 after 5 years (exc. Bank holidays)
• Enhanced Maternity Pay
• Occupational Sick pay entitlement from day one
• Funded Blue Light discount package (superb discounts on travel, leisure, entertainment and more)
• Access to Employee Assistance Programme
• Excellent training & development opportunities supporting career progression.
• Access to Litmos online learning platform - our one stop shop for learning & development
• Refer a Friend Bonus - up to £300 per person you refer (Uncapped and paid on successful appointment)
• Celebrated success through annual awards ceremony