Administration Team Leader (Radiology)

Administration Team Leader (Radiology) - Derby Hospital, Permanent, Full time. Salary up to £30,750 dependent on skills and experience.

Responsibilities

• Lead a team of administrators who are the first point of contact for patients.
• Ensure all policies and procedures are adhered to by yourself and your team.
• Provide an efficient appointment choice to patients, consultants and other referrers, factoring in request urgency.
• Have a deep, detailed understanding of procedures and the necessary patient preparation.
• Register patients on arrival and attend to any queries from patients and consultants.
• Provide booking and information by email and telephone.
• Book other services that may be necessary for patient care (e.g., blood tests).
• Operate systems such as CRIS, PACS, IEP and PIMS competently.
• Demonstrate excellent verbal, written and interpersonal communication skills with a strong emphasis on customer service.
• Ensure high standards of cleanliness and presentation are maintained within the department at all times.
• Implement change, multi-task and work under pressure.
• Take charge of rotas and annual leave for your team.
• Train new staff members and ensure all mandatory training is up to date.
• Undertake tasks as designated by the Radiology Manager.

Qualifications

• Strong communication and computer skills.
• Ability to work effectively as part of a team and independently.
• Experience working in a medical environment with knowledge of clinical terminology (preferred).
• Leadership experience in an administrative setting.
• Competency in using clinical information systems (CRIS, PACS, IEP, PIMS).
• Excellent verbal, written and interpersonal communication skills.

Benefits

• Fitness and wellbeing rewards (free gym membership, health assessments, retail discounts).
• Pension options.
• Flexible working where possible.

Applications will be considered as they are received. The advert may close early if a high volume of applications is received.