Administration Officer

If you're someone who enjoys bringing structure to busy workdays, keeping records accurate, and supporting teams to deliver outcomes that matter-this could be the right role for you. Our Client is looking for an organised, confident administrator to support an Enforcement team within the Probation Service.

• Prepare, maintain and collate case records, files and management information to required standards and timescales
• Receive and distribute information and communications by phone, email and paper, using an appropriate approach
• Act as a single point of contact within the unit for specialist areas as required
• Support appointment and practical arrangements linked to implementation of the Sentence Plan
• Carry out enforcement administration, including issuing petty cash/vouchers/warrants for travel costs where needed (with records kept in line with local procedures)
• Support meetings as required (agenda, notes/minutes and action points)

• Strong knowledge of Microsoft Office, with experience using Excel
• Confidence liaising with senior colleagues and handling day-to-day queries professionally
• Strong all-round office skills, including accurate data handling and record keeping
• Ability to use databases and good keyboard/IT skills, with proficiency in MS Office Word and basic skills in Excel
• Good verbal and written communication skills, with the ability to work with a wide range of people-including those who may be distressed or display inappropriate/aggressive behaviour
• The ability to work on your own initiative
• A commitment to equality and inclusion, and awareness of how this connects to the work you do

You will need to complete security and identity checks prior to starting including HMPPS vetting which can take approximately 4-6 weeks

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.