Administration Officer

As an Admin Officer, a typical day might include:

• Coordinating our main office site - being that person who welcomes everyone on site and via the telephone.
• Manage day-to-day administrative processes across all sites - maintaining office supplies and equipment to ensure our sites have everything they need.
• Monitoring our shared inbox and post, answering general queries or forwarding to other team members when required. Schedule and coordinate meetings, appointments, and travel arrangements for our learners - ensuring all hubs are updated timely and accurately with learner information.
• Leading on administration of our learner records and documentation, ensuring our folders and confidential files are accurate and up to date, our management information system is updated, and compliance checking processes and data as required.
• Using our finance system to process the purchasing of goods and services, and generally coordinating, collecting and delivering goods as needed.
• Provide logistical and administrative support for internal events, and training sessions.
• Prepare, format, and maintain documents and reports for local authorities, group wide forums and our Board - ensuring timely submission where required.
• Following up any interest received to support our learners.

Some of the experience/skills we need to consider you:

• Strong organisational and multitasking abilities.
• Previous experience in frontline administration roles in education, learner support or something similar.
• Highly organised and take pride in your accuracy and attention to detail.
• Proficient in Microsoft packages (outlook, teams, word, excel) and are comfortable learning how to use new systems.
• Have excellent written and verbal skills and engage well with colleagues and stakeholders.
• Ability to work as a team, under pressure and in a fast-paced environment
• Ability to work collaboratively with others, whether in the same team or external support providers
• Time-management skills and ability to prioritize tasks.
• You're a positive, energised and enthusiastic person, with a real zest for helping others

What will make you stand out from the crowd:

• Are comfortable with, and can engage with people both 1-2-1 and in groups
• Knowledge of EHCP's (Education Health Care Plans) would be advantageous
• You're interested in supporting our learners hands-on with activities, learning opportunities or employment support - and have some skills to offer in this area.

We're looking for an organised, enthusiastic and people-focused Admin Officer to play a central role in keeping our busy and rewarding learning environment running smoothly. As the first point of contact for learners, visitors and colleagues, you'll help

create a professional, welcoming experience while providing essential administrative support across our sites. From coordinating

office activities and learner records to supporting events, meetings and day-to-day operations, you'll be at the heart of

everything we do. If you're someone who thrives on organisation, enjoys building positive relationships and takes pride in

delivering high-quality support, this is a fantastic opportunity to make a real difference to the lives of our learners while

being part of a passionate and supportive team.

As part of our commitment to safeguarding there will be numerous safeguarding checks that form part of the recruitment process

including an Enhanced DBS check and you will be required to complete a self declaration form at interview stage. Please note this

role is also exempt from the Rehabilitation of Offenders Act and it is an offence to apply for the role if you are barred from

regulated activity.

Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any

applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and

we're happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you