Administration Manager

Salary: Competitive salary + bonus and Veolia benefits
Hours: 40 hours per week
Location: Aldridge West Midlands WS9 8BL

What we can offer you

• 25 days of annual leave plus bank holidays
• Access to our company/people's pension scheme
• Discounts on everything from groceries to well-known retailers
• Access to a range of resources to support your physical, mental and financial health
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid day leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing

• Manage a team of 6 Administrators covering data entry, filing, invoicing, customer enquiries and office phones
• Recruit, interview, induct and manage probation for administration staff
• Train staff on company systems and processes
• Salesforce Superuser support and training for up to 12 on site users, plus support to other Hazardous Waste Division sites
• Administration team H&S: risk assessments, method statements, workplace improvement actions, Teamsafe observations
• Deliver site visitor/contractor inductions
• Manage and distribute incoming driver paperwork for processing
• Maintain site paperwork and Google Sheets records for the Plant, Transfer and Chempac teams
• Receive and archive Consignment Note Returns
• Produce weekly invoicing and ensure invoices are raised on time to prevent credit limits being exceeded
• Produce on site KPIs and reports required for month end (Monthly KPIs, Monthly Managers Report, Monthly QHSE Tracker, EBS objectives on Talent Hub)
• Liaise weekly with the company accountant on PO, invoicing and finance admin issues
• Manage VDU/DSE assessments for 60 site personnel and store records
• Manage holiday requests to ensure office cover

What we're looking for

• Proven experience in an office management or administration leadership role, with the ability to manage workloads, priorities and deadlines
• Demonstrable people management experience, including coaching, development, training and performance management
• Strong working knowledge of Google Sheets and Google Docs, with high attention to detail and accuracy
• Confident communicator with the ability to build effective working relationships across operational and commercial teams
• Experience managing invoicing processes and working closely with finance to resolve PO and billing issues
• Strong organisational skills with the ability to manage multiple workstreams, documentation and reporting requirements
• A proactive, solutions focused approach and the confidence to improve processes and ways of working
• Level2/Level3 Business and Administration or Team Leader/Supervisor Level3 apprenticeship highly desirable

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long term condition who opt in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.