Admin support - MacMillan Day Unit

Overview

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

Position

This is a full time (37) permanent position worked over Monday to Friday.

Responsibilities

The post is to plan, organise, prioritise and maintain the day to day administrative tasks associated with the functionality of the BWOSCC, Macmillan Day Unit. To act as a focal point for patients attending, ensuring all demographic information is kept up to date in the patient's records and on the patient administration system. To provide support for the Team Lead when required to deal with referral management, which includes accurately recording and processing the referral from point of receipt onto the patient pathway and to schedule, in conjunction with the patient, an appointment that meets clinical priority, the relevant waiting time target and New Way rules. The post holder will liaise with clinicians to plan management of patients, deal with telephone enquiries from internal/external agencies, ensuring capacity is utilised to full potential. The post holder will ensure accuracy and completeness of data input and will collate and summarise information from the database to provide statistical reports for management. To provide cover for Clinical Bed Manager with the management of emergency and elective admissions for Specialist Oncology Services and Clinical Haematology at Beatson West of Cancer Centre.

Contact

For further information please contact Lynn Lamont Admin Manager on or .

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates. Details on how to contact the Recruitment Service is available on the Supporting Information document.

Equal Opportunities

NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

Armed Forces Covenant

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Application integrity

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Support

For application portal/log-in issues, please contact Jobtrain support hub in the first instance.