Admin Co-ordinator

Location: Caerphilly, South Wales
Salary: £27,000 per annum
Office-based Full-time Permanent

We're looking for a confident, organised, and detail-driven Office Administrator to join a small, friendly service department based in Caerphilly. If you enjoy variety, like keeping things running smoothly, and want to be the go-to person for getting things done-this role could be the perfect fit.

As an Office Administrator, you'll play a key role in supporting the day-to-day operations of a technical service team. Expect a hands-on role where no two days are quite the same.

• Be the first point of contact - manage incoming phone calls and customer enquiries with professionalism and a helpful approach.

• Coordinate daily operations - schedule call-outs, plan diaries, and keep everyone up to date.

• Handle essential admin - accurately log enquiries, jobs, and quotations using Excel or Google Sheets.

• Support service delivery - raise purchase orders, organise parts, issue invoices, and generate maintenance renewals.

• Maintain key records - track refrigerant usage, update registers, and assist with compliance admin (full training provided).

We're looking for someone who's proactive, reliable and enjoys working in a structured but busy environment. As an Office Administrator, you'll bring:

• Strong organisational skills and the ability to manage multiple tasks at once.

• Good working knowledge of Microsoft Office-especially Outlook and Excel.

• A confident, professional telephone manner and excellent communication skills.

• A positive, can-do attitude and the ability to work independently as well as part of a small team.

• A keen eye for detail and an interest in keeping systems and records accurate and up to date.

You'll be joining a small, supportive team in a varied and rewarding role with clear responsibilities. Benefits include:

• Hours: Full-time, Monday to Friday- early Friday finish!

• Holidays: Generous holiday entitlement

• Supportive working environment with ongoing training for specific systems

• Opportunities for development in a stable and growing sector

Apply now for more information and take the next step in your career as an Office Administrator.