Admin Assistant

As an Admin Assistant at Langdon House Care Home, you will be responsible for providing a high standards of customer service and positive first impressions for all guests visiting the home.

About Langdon House Care Home:

Langdon House is an exceptional residential care home in Cambridge. At Langdon House we pride ourselves on our family-feel, attractive gardens and providing outstanding care to each of our residents.

We're based in a quiet nook in Chesterton on the north eastern side of Cambridge, three miles from the city centre. Our home offers fantastic 24-hour care to up to 51 residents.

About the role:

Reporting to the Home Admin Manager, the Administration Assistant will be in charge of ensuring the reception area provides a friendly, welcoming and professional image at all times. You will also be in charge of supporting the Home Admin Manager with a variety of administrative tasks, such as answering enquiries, responding to emails, and postal duties.

Salary:

£12.71 per hour.

Shift Pattern:

37.5 hours per week, worked on a rota basis from Monday to Sunday.

Home Location:

20 Union Lane, Chesterton, Cambridge, CB4 1QB - 3 miles from the city centre.

Key Duties & Responsibilities

• Coordinating all front desk activities including answering all incoming calls, providing information for callers, redirecting calls or taking accurate messages ensuring they are passed to the appropriate person in a timely manner.
• Assist the Home Admin Manager with payroll tasks such as setting up new starters, recording absence and annual leave and processing leavers.
• Support the Home Admin Manager with day to day admin tasks ensuring that they are completed with accuracy and efficiency.
• Assist with enquiry handling, preparing and sending out brochures and responding to and sending emails.

Training, Skills & Experience Required

• Previous administrative experience is desirable, as is knowledge of Finance and or HR procedures, however training will be provided for the successful candidate.
• You will have excellent customer service, communication and IT skills, ideally Microsoft Office, together with an eye for detail.
• You are confident in handling personal and sensitive data and ensuring it is maintained in a confidential manner, at all times.
• You are organised, numerate and accurate, with a 'can-do' attitude.

What we can offer

• Fully comprehensive induction.
• 28 days of holiday per year.
• Free Blue Light Card & access to the Blue Light discount platform.
• Refer a friend scheme.