Admin and Business Support Officer Level C Halford House

Admin and Business Support Officer Level C Job details

Job reference REQ7878
Date posted 24/06/2026
Application closing date 12/07/2026
Location Halford House
Salary £25,583-£25,989 per year (pro rata for part time hours)
Package total benefit value (includes pension contribution and full holiday entitlement): £35,437
Contractual hours 37 basis full time
Job category/type Business Support

What you'll be doing

You'll ensure the service runs smoothly by responding to face to face enquiries, answering the telephone, responding to emails; resolving enquiries in an efficient way. You'll be responsible for maintaining accurate electronic filing systems to ensure all records are up to date and remain confidential as well as processing payment of orders/invoices or payments direct to individuals. You may support meetings by taking notes/minutes, cover reception duties and switchboard services.

What you'll need

You'll have some experience of carrying out administration tasks, supporting meetings as well as have a good understanding of the importance of customer care. Using good verbal and written communication skills, you'll provide excellent customer service when resolving and responding to a variety of enquiries. With strong organisational skills, you'll be able to work under pressure, in a fast paced environment; ensuring telephone enquiries are answered in an efficient manner. You'll have proficient IT skills to carry out general administrative tasks, maintain records and databases and produce simple reports to aid service delivery. Working with speed, accuracy, and high attention to detail, to deliver a high quality frontline service.

What we can offer you

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at out benefits calculator.

We're committed to recruiting a diverse and highly talented workforce as we continue to build an council that is fitting and representative of our great city.