Activity Host / Ground Crew

Gripped, Staines Road, Feltham, TW14 0HH, UNITED KINGDOM

Are you energetic, organised, and great with people? Gripped London is looking for enthusiastic Activity Hosts (Ground Instructors) to join our team for the season!

About the Role

As part of our Ground Instructor team, you'll play a key role in delivering a smooth, fun, and engaging experience for our guests. Working on the ground, you'll support the day-to-day running of activities, welcome and host groups, and ensure visitors-from corporate teams to schools and parties-have a memorable time.

Key Responsibilities

Guest hosting & group coordination - Welcome and manage corporate groups, schools, and parties throughout their visit

Activity support - Assist instructors with the smooth running of activities from the ground

Customer experience - Create a fun, friendly, and engaging atmosphere for all guests

Briefings & guidance - Deliver clear instructions and help guests understand schedules and processes

Queue & flow management - Keep activities running efficiently and on time

General site duties - Support overall park operations, including set-up, tidiness, and guest queries

About You

Enjoy working outdoors in a fast paced environment

Excellent communication skills with a confident, friendly approach

Comfortable engaging with a wide range of guests, including corporate groups and young people

Organised, proactive, and able to stay calm under pressure

Reliable, team oriented, and hands on

Previous customer service, events, or hospitality experience is beneficial but not required - full training provided

What We Offer

Competitive rates of pay

Full training and ongoing support

Full time and part time roles available

A fun, supportive, and energetic outdoor working environment

Opportunities to develop within a growing adventure brand

About Us

As part of Escapade Group Limited, we operate the ultimate indoor and outdoor adventure parks. Across our six sites and three established brands, we welcome over 1,000,000 visitors each year and host more than 7,000 birthday parties annually.

• Hobbledown Adventure Farm Park & Zoo (Epsom)
• Kidspace indoor play & party venues (Croydon & Romford)
• Hobbledown Heath Adventure Farm Park & Zoo (Hounslow)
• Gripped London (Hounslow)
• Watermouth Castle (North Devon)

We are a fast growing business with ambitious plans for continued expansion across the UK.

Screening Questions

• Will your commute be 30 minutes or less?