Account Technology Specialist

About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

Job Summary

Join us as a Senior Presales Engineer and embark on an exhilarating journey where your technical prowess and unwavering dedication to customer satisfaction will redefine the art of technical consultation.
Collaborating with dynamic and diverse teams including Sales, Product Marketing, Services, and Engineering, you will shape a visionary strategy that unlocks unparalleled solutions for our valued customers. Immerse yourself in the intricacies of their business requirements, technical landscapes, and service histories, empowering you to unleash tailored and impactful business solutions that will leave a lasting impact.

If you're ready to revolutionize the world of presales engineering and be at the forefront of innovation, this role is your gateway to an exhilarating adventure filled with endless possibilities.

Essential Functions

Presales Engineers work together with the assigned Account/Sales Team by providing expertise in the following areas:
• Work closely with sales as a consultant to understand customers and prospect's technical needs related to a specific market or specific product.
• Perform consultative selling of optimum support and system solutions.
• Manage and evolve a comprehensive technology collaboration and support.
• Participate in customer evaluations and proof of concepts for deploying test systems.
• Plan, conduct and direct projects to support sales efforts and address future customer needs. Project plan includes costs, staffing, technical leadership and project evaluation.
• Keep apprised of all new product features and fixes.

Job Requirements

• At least 15+ years' experience working in the technology industry.
• Experience with NetApp solutions portfolio strongly desired.
• Strong understanding of data storage, data management, data security, cloud services and technologies encompassing the hybrid cloud (On-Premises, AWS, Azure, GCP etc.)
• Ability to talk about technical subjects and deliver technical presentations to a wide array of audiences.
• Creative approach to problem solving with an interest and curiosity in current trends in IT and technologies.
• Excellent written and verbal communication skills.
• French speaker (native) and English mandatory.
• Travel to the prospective customer's domestic sites and other global sites as necessary.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.