Account Manager, Middle East and North Africa

Imagine a world where technology and creativity converge to drive business growth, empower communities, and shape the future of advertising. At Meta, we're building that world by connecting businesses with the communities that matter most to them. We're seeking talented individuals like you to join our team and help us revolutionize the way businesses grow and thrive.As part of the Small and Medium Business Group (SMBG) global sales organization, you will be leading the charge in AI-driven sales. Our team is a driving force behind helping businesses to grow and transform across a variety of industries, from e-commerce and retail to finance and healthcare, with the customers most important to them. With a client-centric mindset, you will leverage Meta's AI AI capabilities to identify new opportunities, optimize sales strategies, and empower businesses worldwide to achieve their growth objectives. We are a team of innovators, and sales experts with demonstrated product expertise, who are passionate about harnessing the power of AI to drive revenues and deliver high-quality experiences for our customers. This is an opportunity to be part of a global organization that's making a real difference in the lives of businesses and communities around the world. Join us and help shape the future of advertising and sales at Meta.Account Manager, Middle East and North Africa Responsibilities:Manage and develop a portfolio of client accounts, achieving and meeting sales targets and performance metrics, ensuring high levels of customer satisfactionIdentify upselling and cross-selling opportunities, and create targeted business strategies through customer strategic planning, operational rigor, and sales acumenResponsible for harnessing data insights to inform strategic decision-making, leveraging the power of AI and automation to deliver tailored client recommendations, and driving the adoption of Meta's productsEducate clients on product solutions and best practices to drive the adoption of Meta's proven value solutions, thereby enhancing and growing existing business partnershipsCollaborate with cross-functional teams to design and implement solutions that align with clients' objectivesDrive the sales process from scoping to closure, executing end-to-end pipeline management with operational rigor, leveraging tools such as CRM to drive business outcomesMinimum Qualifications:5+ years of experience with a proven track record in sales, account management, or business development sectorsProven ability to navigate ambiguous and rapidly changing environments, demonstrating flexibility and a growth mindset in response to new challenges and opportunitiesDemonstrated capacity to thrive in team-focused environments with a customer-centric approach, prioritizing deadlines and business goalsExperience leveraging data analysis, problem-solving, and strategic planning skills to translate business objectives into actionable plansProven track record of working collaboratively with cross-functional teams, sharing knowledge and expertise to drive collective success and achieve business outcomesFluency in English and Arabic, as the role supports clients in the MENA region who communicate in these languagesMarket knowledge and work experience in the MENA region, as the role supports clients in this regionPreferred Qualifications:Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)Experience collaborating with cross-functional teams and managing key internal stakeholder relationships to effectively support customer needsBachelor's or Master's degree or certifications in account management, project managementExperience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)Experience in sales, enterprise or advertising industriesProven technical skills in Excel, Google Suite, or data analytics toolsDemonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologiesFamiliarity with Meta's suite of advertising solutionsAbout Meta:Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.