Account Manager

• Full time
• Permanent
• Monday to Friday
• €65,000 - €85,000 per annum
• Company car
• Opportunities for professional development
• Plus our Sodexo employee benefits package

Account Manager - Workplace Dining & Hospitality Operations

Multi Site Location - Full time

Great food. Exceptional experiences. Meaningful impact.

Are you a hospitality leader who thrives on creating exceptional food experiences, building high-performing teams, and driving commercial success?

We're looking for a passionate, people-focused Account Manager to lead a diverse portfolio of workplace dining, hospitality, retail, and events operations across Ireland.

This is an exciting opportunity for an experienced hospitality professional who combines operational excellence with commercial acumen and a genuine passion for food, customer experience, and innovation.

As Account Manager, you'll be responsible for delivering outstanding workplace dining and hospitality experiences across multiple client sites while driving strong financial performance and sustainable growth. You'll act as a trusted partner to clients, leading talented operational teams and continuously evolving food and hospitality offerings to meet changing workplace trends and customer expectations. Working closely with culinary, finance, procurement, and commercial teams, you'll ensure every location delivers exceptional service, operational excellence, and memorable customer experiences.

What You'll Be Doing

• Leading multi-site workplace dining, hospitality, retail, and events operations across Ireland
• Building, coaching, and inspiring high-performing teams that deliver service excellence every day
• Developing strong client relationships and acting as a strategic partner to key stakeholders
• Driving innovation through new food concepts, hospitality activations, and customer engagement initiatives
• Managing commercial performance, including GP delivery, labour optimisation, budgeting, forecasting, and cost control
• Using operational and financial insights to improve efficiency, participation, and profitability
• Supporting mobilisations, refurbishments, service transformations, and operational improvement projects
• Championing sustainability initiatives, responsible sourcing, and waste reduction programmes
• Ensuring compliance with food safety, health & safety, and company standards

What We're Looking For

We're seeking a dynamic hospitality professional who brings:

• Significant experience managing multi-site hospitality, catering, foodservice, or workplace dining operations
• A genuine passion for food, hospitality, and creating exceptional customer experiences
• Proven leadership experience managing large and diverse teams
• Strong commercial and financial management skills, including P&L accountability
• Experience driving culture change, engagement, and performance improvement
• Excellent stakeholder management and relationship-building skills
• A proactive, innovative approach with the ability to identify growth opportunities
• Strong analytical, problem-solving, and decision-making capabilities
• The ability to balance operational excellence with commercial success

Benefits

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues do their bit for the environment whilst keeping fit
• Sodexo UK and Ireland enhanced benefits and leave policies

We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.