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Account Manager
Posted 3 hours 53 minutes ago by KnoWho
We're partnering with a dynamic, independent agency that has seen impressive growth over the past six years and they're showing no signs of slowing down. With a brilliant team, a collaborative culture, and an exciting client portfolio, this is a fantastic opportunity for an experienced Account Manager to join at a pivotal time.
London I Hybrid I Salary: 35k-40k
The Role
We're looking for an Account Manager with solid experience in the events and exhibitions space. This role is not a production role, but it does require someone who has previously worked closely with production teams and understands the delivery process inside and out.
Now stepping away from the hands-on production side, you'll act as a trusted client partner - nurturing relationships, ensuring projects run smoothly, identifying opportunities to grow accounts, and working as the strategic bridge between clients and internal teams.
The agency has a separate new business function, so this is a pure account management role. You'll be focused on servicing existing clients, upselling organically, and being the go-to contact they trust and rely on.
What We're Looking For
- Solid agency experience, ideally within events, exhibitions, or experiential
- A deep understanding of production processes, even if you're no longer hands-on
- Strong relationship-building skills with a natural flair for client service
- Commercially minded - able to spot growth opportunities and upsell effectively
- Confident communicator and calm under pressure
- Collaborative, proactive, and excited about joining a growing independent agency
Why Join?
- A genuinely brilliant team with a strong, supportive culture
- A business that's scaling smartly and sustainably
- A chance to work on high-profile, creatively exciting projects
- Clear progression opportunities and room to shape your role as the agency grows
- If you're ready to leave behind the logistics and get closer to the clients, this could be the ideal next step.
KnoWho
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