Account Manager - Yorkshire - £26k to £28k pa depending on experience

Opportunity to join fast growing print management company.

Responsibilities

• Ensure all orders received into the Customer Service Department are dealt with promptly in line with agreed department targets and timescales.
• Work to tight deadlines with excellent communication skills.
• Take ownership of daily tasks, making sure all orders and queries are cleared and resolved wherever possible at the end of each day.
• Build effective relationships with customers to enhance service and exceed customer expectations.
• Identify potential service issues, proactively contacting the customer to clarify and resolve the problem, offering alternative products or service levels when appropriate.
• Book in deliveries and provide written and verbal quotations.
• Manage daily reports.
• Use automated information systems to analyse the customer's requirements.

Personal Attributes

• A genuine interest in working with and helping internal and external customers.
• Good communication skills, both written and verbal.
• Establish and maintain a good working relationship with other team members.
• Work accurately and with an eye for detail.

Please supply CV in Word rather than PDF

Application Information

• Forename (required)
• Surname (required)
• Email (required)
• Contact Telephone (required)
• Preferred Contact Method (required)
• Attach CV (prefer MS Word format .doc or .docx)

We prefer CV in Word format (.doc or .docx) to facilitate our skill matching software.

Contact Recruiters

Head of Packaging recruitment - Greg Nelson -

Head of Print recruitment - Neil Pearson -

Head Paper recruitment - Gary Young -

This position has now been filled, but may have other similar vacancies. If you are interested, please email your CV to the appropriate recruiter.