Account Handler

Job Title: Commercial Account Handler

Location: Rickmansworth

Salary: £40,000

Benefits: 10% bonus, Cert CII training, in-house development

About the Company:

This independent commercial brokerage has seen significant organic growth since joining a larger group three years ago. With 24M GWP and a sociable, young team, the office prides itself on its autonomy, strong internal progression, and a no-nonsense culture. The current MD rose from within, and the business continues to prioritise development-led hires as part of its long-term strategy.

Role Summary:

This is a hands-on team leader role for someone looking to make an impact. You'll manage day-to-day handling across a general commercial book (around 50% real estate), support a team of developing handlers, and drive client service excellence in a fast-paced, friendly environment. It's fully office-based, with a focus on momentum, autonomy, and professional development.

Key Responsibilities:

• Handle mid-market commercial risks (£5k-25k premium): Make an immediate impact and keep service levels high

• Support and guide junior team members: Help shape a capable, confident team

• Work closely with the MD and wider SME team: Play a key role in growth planning

• Maintain strong client relationships: Act as the go-to for complex queries and renewals

• Lead by example: Build a culture of delivery, training and trust

Requirements:

• Experience handling general commercial or property clients

• Strong organisational and leadership capabilities

• Cert CII qualified or actively working towards it

• Comfortable working full-time in a busy office environment

If this role isn't quite right, it's still worth speaking to one of our specialist team - we may be working on something that hasn't hit the market yet.

Related Job Titles: Commercial Account Handler, Real Estate Account Handler, Insurance Team Leader, SME Account Executive, Senior Broker Support