Account Executive

About Hook

Hook's mission is to drive customer growth and revenue prediction whilst empowering subscription businesses with machine learning and artificial intelligence in order to help them improve customer loyalty and revenue generation from existing customers.

We're a Series A company who ranked 33 out of 100 on the Sifted fastest growing startups and we have raised multi-million in funding from top investors in Europe and the US, including Balderton Capital and Lightspeed. We have an enviable list of customers and are building one of the world's leading workplaces for great people.

What you will do

Joining Hook at this early stage as we scale provides the opportunity to have an immediate impact on our revenue and customer growth for 2025 and beyond. We are looking for someone to manage the entire sales cycle: identify opportunities, strategise prospecting efforts, uncover key insights in discovery sessions, accurately predict outcomes, and close deals.

• Work closely with our SDR team to fuel growth by building a strong pipeline. Your self-motivation and tenacity will drive the generation of new leads and contribute to the company's success.
• Prioritise your book of business and formulate account plans and strategies to ensure success.
• Act as a trusted advisor by understanding customers' needs to scope how Hook would be used within the prospect's company (e.g., implementation process and timeframes, workflows, metrics and goals).
• Contribute to the growth and development of the Hook product by providing feedback from conversations with customers and prospects.

Who we are looking for

• Proven track record of selling SaaS solutions in a B2B environment, ideally consistently exceeding targets or being a top performer.
• You thrive in ambiguity, identify prospects' pain points, and run compelling product demos that highlight Hook's differentiation and value.
• You are an excellent communicator and comfortable engaging with C-suite decision makers.
• You are naturally curious and an attentive listener; your negotiation style is grounded in understanding prospects' challenges and solving their problems.
• Desirable: Experience with annual contract values over $50k.
• You have the ability to take a strategic and structured approach to identifying new business opportunities, engaging internal and client stakeholders, and closing deals.

Benefits

• 27 days holiday (option to buy and sell holiday) plus bank holidays
• Generous stock options
• Private health insurance for comprehensive care
• Flexible monthly wellness allowance for gyms, yoga, mental health, and healthy food
• Annual learning and development budget for every employee
• Flexible working - three days a week in the office with option to work from home or at our Liverpool Street office
• The best equipment for everyone to work with
• A diverse, inclusive, productive and enjoyable company culture with strong backing from the founder and team