Account Director

Account Director London, Great Britain (United Kingdom)

Are you someone who enjoys working with next generation technology, interacting with best in class global teams, and working with the largest digital transformations in the world? This opportunity will combine them all while offering a competitive salary and accelerated career growth opportunities.

Join Netcracker Technology to work for a forward-looking software company, offering mission critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

Position Summary

As an Account Director you are primarily responsible for leading engagements with existing customers or territory with overall responsibility for customer interaction, revenue growth and differentiating Netcracker from the competition. They will lead the sale of Netcracker products, solutions and services into their given accounts. They will act as the single point of contact to the customer and drive opportunities from lead generation to deal closure. The Account Director is expected to consistently meet or overachieve booking and revenue quotas as assigned by Sales and Business Unit leadership. They will also assist Sales Leadership in providing input to sales goals while collaborating with sales support and other internal departments to ensure the client's expectations are being met or exceeded.

Role and Responsibilities

• Identify, qualify and advance opportunities based on probability and potential value to Netcracker within assigned accounts or territories.
• Proactively identify ways for Netcracker to bring more value to the client through its software, services and other assets.
• Develop a thorough understanding of a prospect's or existing client's short term and long term strategic requirements, goals and challenges while identifying potentially relevant Netcracker solutions.
• Develop and recommend strategic and tactical sales plans for assigned accounts.
• Fully understand the customer's business challenges, culture and environment: specifically market trends, future technology, competition and partners that may affect the customer's business.
• Build a trusted advisor relationship with key client executives and be viewed as a reliable focal point for business and systems issues.
• Lead commercial discussions with the customer in alignment with Netcracker business standards and partner closely with internal stakeholders as it pertains to all contractual agreements.
• Achieve annual sales, revenue and profitability targets identified by Sales Leadership.
• Continuously educate customers on the value and evolution of the Netcracker product portfolio.
• Keep Netcracker management informed of sales progress using pipeline tools and internal communication methods.
• Develop unique and differentiated value propositions for Netcracker prospects and existing customers.
• Collaborate with sales leadership and other stakeholders to develop successful sales strategies for each opportunity.
• Provide customer and market intelligence back to Sales, Product Management, Operations, IT and PMO regarding Netcracker strengths, weaknesses, opportunities and threats based on sales pursuit interactions.

Experience and Requirements

• Extensive knowledge of the telecommunications industry, particularly BSS, OSS or Cloud technologies.
• Demonstrated experience in identifying and winning multimillion dollar system integration/technology solution deals and consistently meet or beat sales quotas.
• Ability to build relationships at multiple levels within the client organization.
• Successful examples of full lifecycle sales experience with complex technical solutions.
• Demonstrated ability to negotiate win win agreements with clients.
• Creative "out of the box" thinker that can identify innovative solutions and sales strategies to achieve differentiation for Netcracker.
• Strong bias for action and will aggressively pursue opportunities and navigate external and internal obstacles.
• Ability to analyze data and translate it into professional sales presentations.
• Strong negotiation skills for creating contractual agreements.
• Capable of working in a matrixed corporate environment.
• Strong executive presence.
• Excellent leadership, written and verbal communication skill.

Education

• Bachelor's degree in related field.

Apply for this role

Please submit a detailed CV and cover letter, and fill out all required fields in the application form.

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