Account Director

Overview

Account Director - Facilities Management

Contract: Financial corporate client

Location: London & Southampton (17 sites)

Salary: £85,000 + £8,000 Car Allowance + 5% Bonus

Work Pattern: Hybrid (1-2 days WFH per week)

The Opportunity We are seeking an exceptional Account Director to oversee the delivery of facilities management services for a prestigious financial services client. Covering sites across London and Southampton, this is a high-profile role requiring a proven leader who can combine operational excellence with strong client engagement and commercial expertise. This position offers the opportunity to lead a large, multi-service team, deliver innovative solutions, and build long-term client relationships within a dynamic corporate environment.

Responsibilities

• Lead the delivery of integrated FM services across the contract, ensuring excellence and consistency.
• Build and maintain strong senior-level relationships with the client, acting as the principal point of contact.
• Provide leadership to 4 direct reports and a workforce of 120 staff across cleaning, catering, reception, and hard services.
• Ensure full compliance with statutory, health & safety, and company standards.
• Take ownership of financial performance, contract budgets, and service delivery KPIs.
• Drive innovation, sustainability, and continuous improvement initiatives.
• Foster a culture of collaboration, accountability, and high performance.

About You

• Experienced FM professional with a proven track record as an Account Director or senior contract lead.
• Skilled in managing complex, multi-site contracts within a corporate environment.
• Strong commercial acumen with the ability to manage budgets and deliver financial performance.
• Demonstrable experience leading large, multi-disciplinary teams.
• Excellent communicator with strong client relationship and stakeholder management skills.
• Knowledgeable in health, safety, and statutory compliance within facilities management.

Package & Benefits

• £85,000 base salary
• £8,000 car allowance
• 5% bonus
• Private healthcare
• Dental plan
• Travel expenses
• 26 days holiday + bank holidays
• Hybrid working model (1-2 days WFH per week)

Glenn Steed