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Accommodation Assistant - Full Time - Anantara The Marker Dublin
Posted 11 hours 15 minutes ago by Minor Hotels Europe & Americas
Anantara The Marker Dublin Hotel Accommodation Department is looking for an Accommodation Assistant.
Responsibilities include carrying out all duties in line with the departmental Standards Manual, managing accommodation tasks such as making king and double size beds, providing turn down services, servicing public areas, adhering to environmental policies, hoovering corridors, ensuring the trolley is stocked and clean, enforcing recycling programmes, and attending various reviews, briefings and training sessions.
What do we have to offer you:- €14.65 gross per hour.
- Premium rates for Sunday work
- Excellent Room Employee Rates in over 350 Minor Hotels properties worldwide
- Access to a variety of learning and development opportunities
- Increased holiday entitlement for long-service employees
- Meals whilst on duty in our employee restaurant
- Employee Recognition Awards
- Employee Assistance Program - mental health and well-being support
- Complimentary provision and laundry of uniforms
- To carry out all duties in line with departmental Standards Manual (Leading Quality Assurance).
- To have a thorough knowledge and understanding of all standards of performance and delivery within the accommodation department.
- To make king and double size beds.
- To provide turn down service when required.
- To service public areas when required.
- To adhere to the environmental policy of the hotel.
- To hoover corridors at the end of a shift.
- To ensure that the trolley used has been fully stocked and is clean for the next day.
- To ensure that the recycling programme is enforced and used on a daily basis.
- To attend appraisal reviews when requested by Head of Department.
- To understand and comply with the hotel's employee handbook.
- To attend departmental daily briefings.
- To attend monthly departmental meetings / General Team Meetings, ECCM when required.
- To attend training sessions as per the departmental training plan or as when required by management.
- To assist as much as reasonable in the coaching and training of new associates.
- To develop a strong working relationship with colleagues in your department and related departments.
- To adhere to the hotel's grooming procedures.
- To clock in and out of the Alkimii at the start and finish of each shift and for breaks. To inform your manager if you did not receive your break entitlement.
- Knowledge of Thai culture will be valued.
- To clean the public areas and maintain them at all times.
- To clean and check public restrooms on an hourly basis.
- To keep the lifts clean at all times.
- To ensure safety when cleaning by using the caution signs.
- To service bedrooms when required.
- To help out in other areas when required.
- Provide a channel for communication within the hotel to effectively deal with all telephone and email enquiries in a professional and courteous manner.
- To be fully aware of any menu updates, hotel promotions, corporate promotions or special.
- To be knowledgeable and informed about the introduction of products.
- To carry out cleaning as required.
- To liaise with other departments to ensure that all guest requests are attended to efficiently.
Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.
