2nd Line Network Security Engineer

Job Description

2nd Line Network Security Engineer

Location: Bracknell

This role is shift-based

We are seeking a shift-based engineer to provide 24x7x365 support for gateway, sensor, and DHCP technologies. The role involves technical oversight and guidance for shift technicians managing security enforcement devices, resolving complex faults, and liaising with Third Line support for escalations.

Our purpose is to make the world more sustainable by building trust in society through innovation. As a Security Engineer, you will contribute by ensuring the operational effectiveness of our security technologies.

Your role

Your responsibilities include providing continuous support for gateway, sensor, and DHCP technologies, offering technical oversight and expertise to shift technicians responsible for managing security enforcement devices both during and outside normal hours. You will support and resolve complex faults, liaise with the Third Line team for escalations, and cover technician responsibilities when needed.

Your experience

• Experience in technical support within a service operations environment.
• Understanding of network concepts such as communication protocols and security technologies.
• Good communication skills.
• Ability to develop positive working relationships across teams to achieve business objectives.

Please note: It's worth applying even if you do not meet all the requirements. We value transferable skills and are invested in your career development. This role may require high-level security clearance. For more information, visit National security vetting: clearance levels - GOV.UK .

Your benefits:

• 25 days annual leave plus public holidays (3 flexible days)
• Pension with double matching contributions up to 10%
• Life assurance
• Company-wide incentive plans
• Flexible benefits (additional holidays, travel, dental, critical illness, and more)
• Perks at work - employee discounts
• Employee assistance programme / virtual GP

Recruitment process

The process involves one interview. We are a Disability Confident Employer and will offer interviews to disabled applicants who meet the minimum criteria. Contact for the Disability Confident scheme.

Our commitment

We are recognized as a responsible and inclusive employer, certified as a Disability Confident Leader, and ranked among the Top 50 for Gender Equality and Top 75 for Social Mobility. We are committed to diversity and inclusion, supporting various community networks and adhering to UN standards for LGBTI+ rights.

Our hybrid work environment enables you to be completely yourself. Join our diverse and inclusive community to innovate and succeed together.

Fujitsu provides IT services, products, and digital solutions, including cloud, consulting, managed services, servers, storage, software, laptops, and Palm vein biometrics.