2nd Line Lead Engineer - Incident & Service Delivery

A leading technology company in the United Kingdom is looking for a 2nd Line Lead Engineer to oversee the organisation and management of core services. The successful candidate will ensure all incidents are resolved in adherence with service level agreements. This role includes responsibilities such as guiding 2nd Line Engineers, handling major incidents, and providing excellent customer service. The position offers a competitive salary range between £47,600 and £61,000, along with various benefits including a contributory pension scheme and private medical insurance.