Leave us your email address and we'll send you all the new jobs according to your preferences.

24/7 Telecare Team Leader - Control Centre

Posted 8 days 10 hours ago by Cyngor Caerdydd/Cardiff Council

Permanent
Full Time
Other
South Glamorgan, United Kingdom
Job Description

Cyngor Caerdydd/Cardiff Council is seeking a Telecare Team Leader to supervise Control Centre Operators and Mobile Responders, ensuring the 24/7 service runs smoothly and efficiently. You will manage alarm-receiving systems and the full lifecycle of Telecare calls, with a focus on high-quality customer responses.

The role also involves coordinating staff rotas, supporting staff development, and contributing to continuous improvement through new technologies.

Email this Job