24/7 Monitoring & Helpline Officer

A local authority in Colchester is seeking a Monitoring & Response Officer to join a dedicated team focused on providing support to the community. This role involves responding to customer emergencies, managing Helpline calls, and monitoring city CCTV. The ideal candidate will be customer-focused, calm, and capable of undertaking various shifts. Training will be provided, and a full clean driving licence is essential. This is a permanent, full-time position offering a salary of £30,616 per annum with additional benefits.